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πŸ” Unlocking Efficiency through Expert Testing and CRM Solutions
🌐 Founder & Consultant at MyExpert.Solutions

πŸš€ Are you searching for a seasoned Business and Test Analyst with a flair for Microsoft Dynamics 365 CRM/ERP? Look no further. I leverage my robust understanding of software testing processes, requirements gathering, and strategy planning to bring unwavering value to businesses across diverse industries.

πŸ’Ό As a team lead, I thrive on delivering top-notch strategies that meet client needs and exceed expectations. With a rich background spanning ERP, Government, Environmental, Supply Chain, and beyond, I bring knowledge to every project.

🎯 My proficiency in Agile/Scrum, V-model, and Waterfall methodologies equips me to adapt to any project environment. I am dedicated to understanding and optimising business process flows, ensuring seamless integration and data integrity in CRM, ERP, and digital ventures. Also applying, based on work experience and experimental, yet, already proven efficient - D.R.A.W Methodology: Experienced in implementing the D.R.A.W methodology (Description, Risks, Acceptance Criteria, Work Items) to enhance clarity and efficiency in project execution.

πŸ”‘ Beyond technical excellence, I understand the importance of strong communication and relationship building. My expertise extends to problem-solving, user training, comprehensive support, and mentoring Business Analysts to develop process map flows.

πŸ”§ Technical Skills: Microsoft Dynamics 365 CRM & ERP | Oracle CRM (Right Now) | Salesforce | Test Strategy, Plan & Approach | Test Exit Report | Review Requirements | User Story Review | Acceptance Criteria | Test Analysis & Design | Manual & Regression Testing | Selenium & WebDriver | C# | DevOps | Azure | VM | Approvals Workflows | HR Workflows | Expense’s workflows

Let's team up to optimise your testing strategies and revolutionise your CRM solutions. Please reach out to me today to explore how MyExpert.Solutions can elevate your business processes and ensure seamless customer experiences.

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Rogerio da Silva
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