As Technical Director at Ethisys.co.uk, I lead technical strategies that bridge the gap between business objectives and innovative technology solutions. With over 18 years of experience in Microsoft Dynamics 365 CE, CRM/ERP systems, software testing, and QA consultancy, I specialise in driving digital transformation, optimising business processes, and elevating software quality.

I thrive in challenging projects and programmes, helping companies navigate difficult projects, chaotic environments, immature processes, and rescue missions. For some reason, I have a thing for solving complex problems and turning around projects that others might find overwhelming. :-)

My expertise includes Microsoft Dynamics 365 Power Platform, automation frameworks, data governance, and risk-based testing. This work is supported by the proprietary D.R.A.W. methodology (Description, Risks, Acceptance Criteria, Work Items), which ensures clarity and efficiency in project execution.

I’m passionate about helping organisations navigate complex digital landscapes, delivering bespoke testing strategies, risk management frameworks, and technical consultancy that foster sustainable growth. At Ethisys, I work closely with stakeholders to ensure seamless project delivery, enhance software quality, and unlock business value through strategic technology adoption.

Let’s connect if you want to optimise your QA processes, streamline CRM operations, or transform your business with cutting-edge technology solutions.

🔧 Technical Skills:
Microsoft Dynamics 365 CRM & ERP | Oracle CRM (Right Now) | Salesforce | Test Strategy, Plan & Approach | Test Exit Report | User Story Review | Acceptance Criteria | Test Analysis & Design | Manual & Regression Testing | Selenium & WebDriver | C# | DevOps | Azure | VM | Approvals Workflows | HR Workflows | Expense Workflows | CPD | Segmentation | Twilio | Zoho CRM | UI Automation | PlayWright | JavaScript