This Privacy Policy DOES describe how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services here on Etsy (or related sites and services)!
This Privacy Policy DOES NOT apply to any third parties that I don't own or control. This includes Etsy and any other third party services you access through Etsy! Please look at Etsy Privacy Policy to learn more about Etsy's privacy practices.
COLLECTED INFORMATION
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me). This certain information includes your name, e-mail address, postal address, payment information, and the details of the product you are ordering.
Sometimes you may also choose to provide me with additional personal information, for an example if you want to commission me directly for a custom order.
WHY IS YOUR INFORMATION NEEDED AND HOW IS IT USED
I rely on a number of legal bases to collect, use and share your information, including:
* as needed to provide my services, like when I use your information to fulfil your order, to settle disputes or provide effective customer support;
* when you have provided your consent (which you may revoke at any given time!), like when you decide to sign up for my mailing list;
* if necessary, to comply with a legal obligation or court order or in connection with a legal claim, like retaining information about your purchase required by tax law; AND
* as necessary, for the purpose of my legitimate interest provided that those interests are not overridden by your rights/interest! This means that I use your information to provide the services you requested and to improve my services. I also use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
INFORMATION SHARING AND DISCLOSURE
Your information is important to me! I only share your personal information for very limited reasons and in limited circumstances, as follows:
* ETSY. I share information with Etsy as necessary to provide you with my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
* SERVICE PROVIDERS. I engage certain trusted third parties to perform critical functions and to provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
* BUSINESS TRANSFERS. If in the future I sell or merge my business, I may disclose your information as a part of that transaction to the extent permitted by law.
* COMPLIANCE WITH LAWS. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: a) respond to a legal process or to government requests; b) enforce my agreements, terms and policies, c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or d) protect the rights, property, and safety of my customers or others.
FOR HOW LONG IS INFORMATION KEPT
I retain your personal information only for as long as necessary to price you with my services and as described in this Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for up to 4 years.
TRANSFERS OF PERSONAL INFORMATION OUTSIDE THE EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as the products I use (such as Google Cloud) are Privacy Shield certified.
YOUR RIGHTS
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
* ACCESS. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
* CHANGE, RESTRICT, DELETE. You may also have rights to change, restrict my use of, or delete your personal information. Excluding exceptional circumstances (like where I am required to store data for legal reasons), I will generally delete your personal information upon request.
* OBJECT. You can object to my processing of some of your information based on my legitimate interests and receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue to use that information or if it is needed for legal reasons.
* COMPLAIN. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data authority.
HOW TO CONTACT ME
For the purpose of EU data protection law, I, Sebastian Sotavalta, am the data controller of your personal information. If you have any questions or concerns, you can contact me at sebastian.sotavalta@gmail.com.
In some cases, if your information is actually held by Etsy, I may request you to contact Etsy directly.