CircuitMess Reviews

444  Great
TrustScore 4 out of 5

4.2

In the Electronics Company category

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Rated 4 out of 5 stars

At first okay, but then amazing

At first okay, but later one excited
I bought into the subscription for a Christmas gift. One part arrived at my home and initially my son didn't interact with it and felt it was too complicated. I did cancel the subscription at one point. Over the following months, he began to build with more confidence and begged me for more builds in the line. I went ahead and restarted with the subscription and eagerly look forward to another build kit for my son. He now interacts and continues to engage with the kits months later and I feel satisfied with him learning from CircuitMess!

Date of experience: May 15, 2024

Reply from CircuitMess

Thank you so much for your review, Robin!

It's not uncommon for new experiences, to take some time to spark interest. We're thrilled to hear that despite the initial hesitation, your son has now found joy and confidence in building our kits.

We can't wait to provide you with more exciting kits!


Rated 5 out of 5 stars

Amazing Customer Service

We've gotten two kits so far. There have been minor issues like the instructions not matching the newest design or a late shipment. I'm giving them 5 stars because the Customer Service is AMAZING! Any issue that I have is handled promptly and without a lot of work on my end. When my shipment was late they sent me a bonus kit as an apology.

The kits are really fun and educational. I highly recommend this subscription box.

Date of experience: December 25, 2023

Reply from CircuitMess

Thank you so much for your review, Heather. We really appreciate it. Glad our team could make your experience with CircuitMess right for you.


Rated 5 out of 5 stars

Bringing the world of stem to kids…

Bringing the world of stem into a kids world is the gift that keeps on giving. A life skill that will be used for life. CircuitMess and their project based learning is the best product I have found for younger kids.
The coding is visual and my 6 yr old niece was happily coding here projects faster then I imagined possible.
Thank you CircuitMess you have made Huncle Ron the coolest uncle in the family!

Date of experience: May 15, 2024

Reply from CircuitMess

Thank you so much for choosing us, Uncle Ron!


Rated 3 out of 5 stars

Great concept, seems to need decent systems and processes in place to ensure consistency.

Overall we like the kits.

However find the delivery and instruction manual consistency very frustrating.

We have never had a package turn up on time and have had to chase delivery for them all.

We often find the manuals are very good at explaining things in some parts and then skip over some crutial details. For example, in one of the ones we just received, there was a quick comment about LED polarity and that was it. The board had a 4 pole connector - we tried every combination of adjacent poles, but then tried diagonally opposite terminals and it worked!

We were also surprised that some packs come with batteries and some dont, even though they all say batteries included.

Date of experience: May 15, 2024

Reply from CircuitMess

Hi Mal,

We truly regret to hear that your experience with CircuitMess products hasn't been as seamless as we strive for it to be.

As we mentioned in our recent emails, we had some delays getting the latest STEM Box to you. To make up for it, we included two Wacky Robots with each package. We promise to work on getting things delivered on time in the future.

We're truly sorry for the frustration you encountered with the LED issue. We've already reached out via email to ensure that everything is now in working order or if you require further assistance in assembling your devices.

While we include batteries with all of our items, it appears that postal offices may occasionally remove them from electronic packages. We understand how frustrating this can be, and we are continuously working for solutions to avoid it from happening again.

We've contacted you directly via email, and we'd like to hear any further feedback or issues you may have. Your feedback is vital as we continue to improve our products and services.

Thank you for sharing your review with us.


Rated 5 out of 5 stars

An amazing and quality STEM program for anyone

It started out me searching for a quality STEM program for my son that we could both enjoy and learn. After the first box, I was so impressed that I subscribed for myself and my grandchildren! With simple, easy instructions that build upon each level, they never cease to amaze and teach us new skills. We look forward to each new box!

Date of experience: May 01, 2024

Reply from CircuitMess

Thank you so much for your feedback, Chris!


Rated 5 out of 5 stars

For engineers by engineers

This is a great company with really engaging products. My son can't wait for the packages to arrive and start building. This is not your KiwiCo or Crunch Labs kits. There's more complexity and rewarding projects with electronics and programming kits from Circuit Mess. It's the kind of things I wished I had when I was a young budding engineer.

Date of experience: May 10, 2024

Reply from CircuitMess

Thank you so much for your feedback, Gustavo!


Rated 4 out of 5 stars

Great kits! Decent software. Shipping delays

My son loves the subscription boxes. He has a lot of fun with it. Had to wait an extra month to get box #2, but company made up for it by sending some freebie items. I'm hoping they don't get extra behind on boxes #3 and #4.

Date of experience: May 06, 2024

Reply from CircuitMess

Hey Mark,

thank you so much for your review!


Rated 4 out of 5 stars

The devices themselves are well…

The devices themselves are well designed and a great experience for the family. There hasn't been 100% great experiences on the logistics side of it. The first box took several months to get to me and there has been a rough transition from the monthly to the yearly subscription.

Date of experience: April 29, 2024

Reply from CircuitMess

Hey Chris,

thank you for your feedback, and apologies for the delay with the delivery of your first box.


Rated 5 out of 5 stars

Nice product

Nice product, good quality and very instructive

Date of experience: May 02, 2024

Reply from CircuitMess

Thank you so much for your review, Mathieu.


Rated 3 out of 5 stars

I usually have a very good experience

I usually have a very good experience, but I was supposed to receive Synthia and instead received two random smaller items that were missing components and couldn't be completed

Date of experience: May 02, 2024

Reply from CircuitMess

Hey Bri,

sorry to hear this.

We'll resolve this issue immediately. We just need your order number to check what happened. You can send it here or at contact@circuitmess.com.

Thank you in advance.


Rated 5 out of 5 stars

My son just had a blast building 8-bit…

My son just had a blast building 8-bit (our most recent delivery) and spent several hours playing with it afterwards. He really enjoys this subscription box and I love how much he is learning!

Date of experience: April 12, 2024

Reply from CircuitMess

Thank you so much for your review, Tonia!


Rated 5 out of 5 stars

My son has LOVED this stem kit

My son has loved this stem kit. He felt so creative and accomplished when he built his own video game! Customer service at CircuitMess is top notch also. Had a delay in shipping, rectified immediately. Thank you guys!

Date of experience: April 10, 2024

Reply from CircuitMess

Thank you for your feedback, Tara!


Rated 1 out of 5 stars

Not Worth at All

First, most of these are not suitable for 9-12 years old. The solder joints have to super-perfect for these things to work - which are difficult even for adults. One slightly wrong joint and it won't work. Second, the electrical stuff is very fragile, you twist one register leg a bit, it breaks and your whole product won't work. Third, there is not much learning here. Your kid learn what registers, capacitors, etc. are once but after that there isn't much insight into what each of these components are doing in the item at hand.

Date of experience: April 17, 2024

Reply from CircuitMess

Hey Hunny,

Sorry to hear you experienced trouble assembling our products and believe they are unsuitable for the ages we promote. We'd like to understand more about the problem you encountered when building the project, and have sent you an email to see if we can help in any way.

Also, we are so sorry to hear you feel like the projects are not educational enough and don't go more in depth. We'll make sure to improve it in the future.

Thank you so much for this feedback, we really appreciate it.


Rated 4 out of 5 stars

The product was delayed

The product was delayed, but the service of offering additional games and notifications on the delay was appreciated.

Date of experience: May 15, 2024

Reply from CircuitMess

Thank you for your review, Ernesto!


Rated 4 out of 5 stars

An amazing product for young minds.

I recently started homeschooling my daughter, and I saw the advertisements for these kits on my Facebook feed. My husband and I own an Electrical Contracting Company, and I thought this would be a great way to get her interested in electrical theory and components. The kits took a couple of weeks as they were a little backlogged. When I e-mailed about it, the company got back to me right away. They explained the situation and included a free gift in our order for the wait! My daughter loved the kits. They were fun and fairly easy to assemble for her. One of the robots did not have a battery included, but other than that, the quality was amazing and the robots worked great! She can't wait to get her next set in the mail! Thank you for this great idea!

Date of experience: April 10, 2024

Reply from CircuitMess

Hey Amber,

thank you so much for your review! We really appreciate it!


Rated 5 out of 5 stars

STEM box subscription

We ordered a STEM box subscription, and it was an exciting experience for my son who is 11 years old. Assembling his smart toy from scratch was a great way to introduce him to electronics, acquire knowledge of how to use tools, and build something with your own hands.

Date of experience: April 10, 2024

Reply from CircuitMess

Hey Dejan,

thank you so much for your feedback. So happy to hear that he had fun while learning something new!


Rated 5 out of 5 stars

The idea behing CircuitMess is perfect…

The idea behing CircuitMess is perfect 'to make from our childrens not just users of electronic but also its creators'. This is the reason i am a happy subsciber. If it will help my son (12y) i will see later.

Date of experience: April 13, 2024

Reply from CircuitMess

Hey,

thank you so much for your feedback!


Rated 1 out of 5 stars

Wrong order

I still have not received the correct item.

Date of experience: May 06, 2024

Reply from CircuitMess

Hey Elize,

We’re sorry to hear that your package hasn't arrived yet.

Your Bit has already been shipped and should reach you very soon. We apologize for this delay. As a gesture of our appreciation for your patience, we've sent two free Wacky Robots (retail price USD 38) in the separate shipment.

Thank you for your understanding.


Rated 5 out of 5 stars

Excellent

High quality projects, with quick and helpful responses when needed!

Date of experience: May 04, 2024

Reply from CircuitMess

Thank you for your feedback, Robert!


Rated 5 out of 5 stars

Just get it, you’ll be glad you did.

Very impressed with this. My daughter loves the projects. The quality of the completed products is great, she completes them with minimal intervention and is so proud and happy with the result. We have made the car and games console so far, can’t wait to do the rest.

Date of experience: April 05, 2024

Reply from CircuitMess

Hey Jenny,

thank you so much for your feedback. We are so happy to hear this.