All Star Cleaning Services of Fort Collins
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Maid Services in 8 reviews
Eco/Green Cleaning in 1 review
Electrostatic Disinfecting Services
Recurring Home Cleaning
Review Highlights
“Laura, the owner, is 100% committed to making her customers happy and ensuring her cleaners are taken care of.” in 6 reviews
“I have been using All Star Cleaners bi-weekly for four months and they are truly All Stars!” in 2 reviews
“The cleaning team is consistently on time, cheerful, wearing masks, and, most importantly, my house looks and smells amazing!” in 2 reviews
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About the Business
Business owner information
Laura S.
All Star Cleaning Services provides eco-friendly house cleaning services to more than 600 families in Fort Collins, Loveland, Windsor and surrounding Colorado communities. We have proudly served Northern Colorado since 2006. Our professional, high quality house cleaning service has earned an A+ rating with the Better Business Bureau. We also won the 2017, 2018, and 2019 awards for Best Cleaning Service in Northern Colorado from NoCo Style, 2019 Small Business of the Year from the Fort Collins Chamber of Commerce, and named a Top Workplace in 2020 by the Denver Post. Committed to our community, All Star provides free cleaning services for patients undergoing treatment for cancer through the organization Cleaning for a Reason.
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38 reviews
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1 star
- Chris B.Edora Acres, Fort Collins, CO1042May 16, 2024
Amazing job done by Crysten and Mariah. Exceeded my expectations. I came home from work and was blown away at the attention to detail and how clean my townhouse was. As a repeat customer I will continue to use your services as well as recommend you to others!! Thanks for the great job.
Helpful 0Thanks 0Love this 0Oh no 0 - David T.Bennett, CO01May 16, 2024
Thank you All Star for everything you do! You give our family more time to do the things we actually enjoy doing.
Helpful 0Thanks 0Love this 0Oh no 0 - Tandt W.Fort Collins, CO0132Sep 22, 2023
I'm really happy with All Star. This is our 3rd clean with them (deep clean/2 regulars) and everyone has done an amazing job. They are also very kind to our dog who likes to follow people from room to room. I'm so glad we found them.
Helpful 0Thanks 0Love this 0Oh no 0 - Jessica B.Fort Collins, CO10624Aug 10, 2023
Excellent experience! I have a lot of pain in my back and on cleaning days (especially after vacuuming), I am typically in too much pain afterwards to even stand up. I keep my house pretty clean but having help with the dusting, vacuuming, mopping, and bathrooms is SO helpful! I typically do those things on Saturday morning and now I get to plan something else to enjoy my day! THANK YOU!!!
Helpful 1Thanks 0Love this 0Oh no 0 - Joel H.CO, CO012Aug 4, 2023Updated review
Great service, team was on time, worked well together, thorough, and very pleasant. Came in, got the job done in a quick but thorough professional manner.
Helpful 0Thanks 0Love this 0Oh no 0Sep 12, 2022Previous reviewVery thorough and friendly crews. We have been using their services for several months now and the quality of their work and friendliness of the crews has always been consistent.
Jun 10, 2022Previous reviewArrived on time. Did deep cleaning very thoroughly. We're very pleasant. Were dog friendly even though our dog was a bit noisy, barking at them. Very careful and respectful of all of our possessions. Will be using them regularly in the future.
- H Y.Boulder, CO04Jul 3, 2023
I called them to schedule a deep cleaning. I just said two sentences, my call was dropped and call again, never picked up and got voice mail. Not sure what is it.
Helpful 0Thanks 0Love this 0Oh no 0 - Miranda M.Phoenix, AZ145252272Sep 24, 2021Updated review
First, I really dislike cleaning. And everyone in our household works 50ish+ hours per week on different schedules. So even if I did enjoy cleaning, I don't want to do it in my little bit of free time.
We used All Star every other week from November-January 2020 and had to cancel for a while - unfortunately - due to reasons not related to All Star. We have started back up (in August) with every other week cleans. Our initial clean this time was not nearly as impressive as our initial clean in November 2020. However, Claudia has been consistently cleaning our house since the initial clean and she does an AMAZING job! One of the times I left her a note and gave her two focus areas, and she was receptive and definitely put in the extra effort in those areas. If you don't give them a focus area or two, they pick one or two and let you know what they focused on in the sweet, personalized handwritten notes they leave every time. I also love that it has been the same person every time.
It is definitely on the pricey side and more expensive than any of the services our friends or neighbors use; however, I love their business model and as I mentioned in my previous review, it is worth it and I highly recommend All Star, if you can afford it - I cut back on daily Starbucks (LOL) and I encourage all of our friends or neighbors to do the same :)Helpful 2Thanks 0Love this 1Oh no 0Business owner information
Laura S.
Jan 25, 2018
So glad to hear we were able to help you get your deposit returned Miranda! And take the stress of cleaning off your shoulders as well - moving is stressful enough right?! Remember we guarantee 100% of your cleaning deposit back so long as you approve the needed amount of time to complete the cleaning. If you have anything withheld that is cleaning related from your deposit (we do occasionally miss something small - we are all human after all!) you send me the bill okay? We look forward to helping you again in the future, and thank you for choosing All Star!
Jan 12, 2018Previous reviewI have used All Star for move-out cleaning twice now. The first time was awesome - I got 95% of my deposit back from my apartment. I wish I remembered the names of the cleaners, but I didn't notice that the team can get bonuses from these reviews until now!
Olivia and Aspen did a wonderful job cleaning my entire apartment. The price is worth it. I imagine I will be getting the majority of my deposit back again.
I highly recommend using All Star, especially if you despise cleaning, like me :) - Lisa B.Fort Collins, CO124Feb 26, 2022
All Star Cleaning leaves your home sparkling clean, allowing you to enjoy family time instead of cleaning the house.
Helpful 0Thanks 0Love this 0Oh no 0 - Phylicia M.Jamul, CA66141Aug 26, 2020
Teams were great and would have loved to continue service.
The general manager just informed me after two visits that they "realized" we were too far out of their service range and would no longer be able to serve us. ????
When I set up the service, they were clearly aware of where my home was and even knew the square footage based on my address. I think it is poor business practice to service a home and then say oops! You are too far now. Too bad because my next door neighbor wanted to hire them and they could have done both.
Really not far at all....5 minutes away from Centerra???
Three stars just because the staff was quick and efficient. They should not get dinged for management (mismanagement)Helpful 0Thanks 0Love this 0Oh no 0 - Liz M.Fort Collins, CO0466Apr 17, 2019
I did have the company come back and a great job was done. I now highly doubt their service.
The first time I was not happy with the late arrival.
This time was perfect and only 1 girl cane. She did an amazing job!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Laura S.
Apr 17, 2019
Hi Liz,
While I'm glad that all went well with the cleaning, ultimately, I will be looking into why this happened. My first thought is that we originally quoted you an arrival window as opposed to a set start time. I'm not sure but will research so that we can hopefully prevent this in the future. I know first hand how frustrating it is to have to sit and wait and or have tardiness distract your day.
Thank you for making us aware of the issue !
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