• EMPLOYMENT STATUS: Part time - 15.2 hours per week - 2 days
• Tuesday in the office is mandatory, other hours/day negotiable with remote working options
• Fixed term 12 month contract
  
• AWARD DETAILS: Social, Community, Home Care and Disability Services Industry Award 2010 (SCHADS) Level 3
  Generous salary packaging available.
• REPORTS TO: Manager Telehealth Support Programs and Practice Development Lead
• LIAISES WITH: EDV staff, individuals experiencing an eating disorder and their families/support people, relevant external stakeholders

ABOUT US

Eating disorders are complex and debilitating mental illnesses that affect up to 1 in 20 people. Like any mental illness, they are not the fault of the individual and can affect anyone no matter their age, gender or background. While serious, eating disorders are treatable. With the right support, full recovery is possible for everyone.

Eating Disorders Victoria is the trusted guide for Victorians affected by eating disorders. We help people get the support they need to inspire hope and ensure the earliest possible recovery.

How we work:

We are a committed, engaged and progressive community health service who value innovation. We are known for developing and delivering eating disorder services that can’t be found anywhere else in Australia, or even the world. We are a strong voice for people affected by eating disorders and actively advocate for our eating disorder affected community at state and national level.

We pride ourselves on being a vibrant place to work, where creativity, collaboration and lived experience are highly valued and supported.

Our work is guided by our values of Courage, Lived Experience, Authenticity, and Optimism.

Where we are going:

We are moving through an exciting time of reform in Victoria’s Mental Health System, and have every intention of ensuring eating disorders are fully supported in this new system. We want eating disorders to be considered core business when it comes to mental health, so that more Victorians are identified, diagnosed and put on the path to recovery, sooner.

We are focused on delivering high quality, data-driven community services that demonstrate the impact of our work, while underscoring the growing community demand for specialised eating disorder services. Underpinning this is an evolving culture of strong clinical governance, which supports the wellbeing of staff, volunteers and our service users.

We consider the lived experience workforce to be pivotal to the future of eating disorder treatment and are positioned to be leaders in this emerging field.

What we can offer you:

• A genuinely nice place to work – we know that our people are our best asset
• Support and encouragement to grow your skill set in a hands-on environment
• Ability to take ownership of your role
• Opportunities to engage in a fun social calendar of events
• Hybrid working arrangements (minimum 50% in-office time in Abbotsford)
• Ability to take scheduled mental health days to focus on your personal wellness
• Regular supervision provided for all staff
• Salary packaging arrangements (increasing your take-home pay)

ROLE STATEMENT

The coaching program at EDV provides a structured peer support service for those who are caring for someone with an eating disorder. This role contributes to an integral pathway of care for those who support an individual experiencing an eating disorder.

The carer coaches draw on their own lived experience as a carer, having supported someone through family led refeeding and recovery. They provide support in both 1:1 sessions and weekly online education/support groups for families. Carer coaches collaborate closely with EDV’s Telehealth Support Programs and relevant internal and external services.

Commencing in 2021, as a structured 8 week carer coaching program to support families at the commencement of their treatment journey, the program has now expanded to include a range of additional pathways that are touch points in the treatment journey for families and supports.

Carer coaches at EDV receive comprehensive training, individual and peer supervision. They also have access to the broader range of expertise and services through EDV.

EDV has a commitment to supporting the Lived Experience Workforce through the EDV Lived Experience Framework. Candidates who have lived experience of an eating disorder or who have lived experience of caring for a person with an eating disorder must align with the definitions as detailed in the attached Position Description.

KEY ACCOUNTABILITIES

Peer Support:

• Provide one on one peer support coaching sessions for 8 weeks, to a caseload of families.
• Plan sessions and engage in appropriate documentation.
• Provide single session peer support to families who are supporting a loved one with an eating disorder and do not meet the criteria for the carer coaching program.
• Work collaboratively and liaise with EDV internal and external services as required

Group Facilitation

• Co-facilitate weekly online education group/support groups

Organisational

• Regularly attend and contribute to weekly Telehealth Team Case Collaboration meetings and monthly supervision sessions.
• Assist Manager, Telehealth Support Programs with development and collection of key program data and indicators for evaluation
• Contribute to other EDV activities that support carers, including carer newsletters.
• Attend staff meetings, and other internal meetings; keep up to date with EDV news and sector developments
• Other duties consistent with position as directed by the Manager, Telehealth Support Programs

KEY SELECTION CRITERIA

Essential:

• Qualifications
  • Align to the definition of a non-active carer (as detailed in the attached PD)
  • Strong oral and written communication skills
  • Curiosity, enjoyment of learning and eager to implement growth-oriented feedback
  • Capacity to incorporate other family’s different experiences into your working knowledge base.
  • Ability to build rapport and strong collaborative relationships with strong interpersonal skills
  • Enjoy working both collaboratively within a team and independently as needed
  • Access to a stable and reliable internet connection

Desirable:

• Previous experience providing formal or informal peer support to families undertaking a family led refeeding through a recovery journey
• Participated in eating disorder carer peer support as part of the recovery journey
• Understanding of central tenets of Family Based Treatment, and other therapeutic modalities and interventions
• A qualification in Peer Support such as; Intentional Peer Support, Cert IV Peer Support

Employment conditions:

Location: This position will be based at the EDV office on Level 2 of the Magpies Community Centre (corner Lulie and Abbot Streets, Abbotsford). 

Normal working hours will be between Monday to Friday, 8:30am to 5pm.

Subject to satisfactory Working with Children Check, National Police Check and completion of Conflict-of-Interest Declaration. 
Probationary period will apply (4-months). 

Ethical requirements: 

All EDV staff are required to adhere to the EDV Code of Ethics, Code of Conduct, Core Values and guiding principles and relevant organisational policies, practices and guidelines. 

HOW TO APPLY

To apply, please navigate to the 'Apply Now' section and include a resume and a cover letter including a specific response to each of the Key Selection Criteria (found on the position description). Please combine these as a single document. Direct applications to EDV via email will not be monitored.

We strongly encourage applications from applicants with diverse experience and backgrounds. We welcome people with lived experience of an eating disorder and the experience of people who have been carers, families, or supporters.

For more information about the role and working at EDV contact Sarah Pollitt, Manager Telehealth Support Programs and Practice Development Lead at [email protected], using the subject line: EDV Carer Coach